H’Apples Kindergarten, The Cube
4.7 Review ScoreYou Might Like These
Reviews of H’Apples Kindergarten, The Cube
reviewReviews Summary
Summarized by AICommunication: Reviewers express disappointment with a lack of timely updates and follow-up, impacting parental confidence and peace of mind. (2 mentions)
Teachers & Staff: Reviewers report concerning experiences including staff claiming no memory of incidents, protecting aggressors, and using inappropriate language towards parents. (2 mentions)
Environment & Safety: A reviewer raised concerns about bullying and the center's handling of it, emphasizing child safety as a primary responsibility. (1 mention)
Integrity & Ethics: A reviewer highlights a severe failure of integrity and professional ethics when staff allegedly asked a child to lie about bullying incidents. (1 mention)
Show reviews that mention:
We are truly disappointed with H’apples.
An update was promised 2–3 weeks ago, yet until today, there has been no follow-up or communication. What makes this more frustrating is that this is not the first time this has happened.
As parents, we place our trust in you. Clear and timely communication is not a luxury — it is a basic responsibility, especially when it concerns our children. When updates are promised but not delivered, it affects our confidence and peace of mind.
We sincerely hope H’apples takes this feedback seriously and improves its responsiveness and accountability moving forward.
From: Disappointed Parents
I've visited this daycare centre before. Although I didn't enrol in the end due to some personal reasons, the principal left a very good impression on me. Perhaps there might be some misunderstanding between you and them. I believe it's best to communicate directly and clarify things face to face, that's the proper way to resolve issues. I think attacking or defaming others online is not an appropriate approach.
My family had a very concerning and unacceptable experience with this (primary school daycare center regarding bullying and the subsequent staff response.
The core issue is not just the bullying itself, but the center’s handling of it. When we first raised the issue of our child being bullied, the staff initially claimed to have no memory of the incidents.
The situation escalated when we learned a staff member(PIC) was actively trying to protect the aggressor and, most appallingly, asked our child (the victim) to lie to us, their parents, about the details of the incident. This represents a severe failure of integrity and professional ethics.
We insisted on accountability to ensure our child's safety and prevent further harm. Instead of support, we faced hostility. A staff member used extremely inappropriate language, referring to us as "terrifying/dreadful parents" simply because we insisted on a resolution to protect our child.
A daycare's main responsibility is child safety. When staff attempt to cover up incidents and manipulate children to hide the truth, it shows a dangerous lack of professional judgment and care. I urge parents to exercise extreme caution before trusting this center with their child's well-being.
Reviews Summary
Summarized by AICommunication: Reviewers express disappointment with a lack of timely updates and follow-up, impacting parental confidence and peace of mind. (2 mentions)
Teachers & Staff: Reviewers report concerning experiences including staff claiming no memory of incidents, protecting aggressors, and using inappropriate language towards parents. (2 mentions)
Environment & Safety: A reviewer raised concerns about bullying and the center's handling of it, emphasizing child safety as a primary responsibility. (1 mention)
Integrity & Ethics: A reviewer highlights a severe failure of integrity and professional ethics when staff allegedly asked a child to lie about bullying incidents. (1 mention)
Reviews Summary
Summarized by AICommunication: Reviewers express disappointment with a lack of timely updates and follow-up, impacting parental confidence and peace of mind. (2 mentions)
Teachers & Staff: Reviewers report concerning experiences including staff claiming no memory of incidents, protecting aggressors, and using inappropriate language towards parents. (2 mentions)
Environment & Safety: A reviewer raised concerns about bullying and the center's handling of it, emphasizing child safety as a primary responsibility. (1 mention)
Integrity & Ethics: A reviewer highlights a severe failure of integrity and professional ethics when staff allegedly asked a child to lie about bullying incidents. (1 mention)
Show reviews that mention:
We are truly disappointed with H’apples.
An update was promised 2–3 weeks ago, yet until today, there has been no follow-up or communication. What makes this more frustrating is that this is not the first time this has happened.
As parents, we place our trust in you. Clear and timely communication is not a luxury — it is a basic responsibility, especially when it concerns our children. When updates are promised but not delivered, it affects our confidence and peace of mind.
We sincerely hope H’apples takes this feedback seriously and improves its responsiveness and accountability moving forward.
From: Disappointed Parents
I've visited this daycare centre before. Although I didn't enrol in the end due to some personal reasons, the principal left a very good impression on me. Perhaps there might be some misunderstanding between you and them. I believe it's best to communicate directly and clarify things face to face, that's the proper way to resolve issues. I think attacking or defaming others online is not an appropriate approach.
My family had a very concerning and unacceptable experience with this (primary school daycare center regarding bullying and the subsequent staff response.
The core issue is not just the bullying itself, but the center’s handling of it. When we first raised the issue of our child being bullied, the staff initially claimed to have no memory of the incidents.
The situation escalated when we learned a staff member(PIC) was actively trying to protect the aggressor and, most appallingly, asked our child (the victim) to lie to us, their parents, about the details of the incident. This represents a severe failure of integrity and professional ethics.
We insisted on accountability to ensure our child's safety and prevent further harm. Instead of support, we faced hostility. A staff member used extremely inappropriate language, referring to us as "terrifying/dreadful parents" simply because we insisted on a resolution to protect our child.
A daycare's main responsibility is child safety. When staff attempt to cover up incidents and manipulate children to hide the truth, it shows a dangerous lack of professional judgment and care. I urge parents to exercise extreme caution before trusting this center with their child's well-being.