H’Apples Kindergarten, The Cube
4.7 Review ScoreYou Might Like These
Reviews of H’Apples Kindergarten, The Cube
评论评论摘要
AI 总结沟通: 评论者对缺乏及时更新和跟进表示失望，这影响了家长的信心和安心感。 (2 次提及)
老师与员工: 评论者报告了令人担忧的经历，包括员工声称不记得事件、袒护施暴者以及对家长使用不当语言。 (2 次提及)
环境与安全: 一位评论者对欺凌行为及中心处理方式表示担忧，强调儿童安全是首要责任。 (1 次提及)
诚信与道德: 一位评论者指出，当员工被指控要求孩子谎报欺凌事件时，存在严重的诚信和职业道德缺失。 (1 次提及)
显示提及以下内容的评论：
We are truly disappointed with H’apples.
An update was promised 2–3 weeks ago, yet until today, there has been no follow-up or communication. What makes this more frustrating is that this is not the first time this has happened.
As parents, we place our trust in you. Clear and timely communication is not a luxury — it is a basic responsibility, especially when it concerns our children. When updates are promised but not delivered, it affects our confidence and peace of mind.
We sincerely hope H’apples takes this feedback seriously and improves its responsiveness and accountability moving forward.
From: Disappointed Parents
I've visited this daycare centre before. Although I didn't enrol in the end due to some personal reasons, the principal left a very good impression on me. Perhaps there might be some misunderstanding between you and them. I believe it's best to communicate directly and clarify things face to face, that's the proper way to resolve issues. I think attacking or defaming others online is not an appropriate approach.
My family had a very concerning and unacceptable experience with this (primary school daycare center regarding bullying and the subsequent staff response.
The core issue is not just the bullying itself, but the center’s handling of it. When we first raised the issue of our child being bullied, the staff initially claimed to have no memory of the incidents.
The situation escalated when we learned a staff member(PIC) was actively trying to protect the aggressor and, most appallingly, asked our child (the victim) to lie to us, their parents, about the details of the incident. This represents a severe failure of integrity and professional ethics.
We insisted on accountability to ensure our child's safety and prevent further harm. Instead of support, we faced hostility. A staff member used extremely inappropriate language, referring to us as "terrifying/dreadful parents" simply because we insisted on a resolution to protect our child.
A daycare's main responsibility is child safety. When staff attempt to cover up incidents and manipulate children to hide the truth, it shows a dangerous lack of professional judgment and care. I urge parents to exercise extreme caution before trusting this center with their child's well-being.
评论摘要
AI 总结沟通: 评论者对缺乏及时更新和跟进表示失望，这影响了家长的信心和安心感。 (2 次提及)
老师与员工: 评论者报告了令人担忧的经历，包括员工声称不记得事件、袒护施暴者以及对家长使用不当语言。 (2 次提及)
环境与安全: 一位评论者对欺凌行为及中心处理方式表示担忧，强调儿童安全是首要责任。 (1 次提及)
诚信与道德: 一位评论者指出，当员工被指控要求孩子谎报欺凌事件时，存在严重的诚信和职业道德缺失。 (1 次提及)
评论摘要
AI 总结沟通: 评论者对缺乏及时更新和跟进表示失望，这影响了家长的信心和安心感。 (2 次提及)
老师与员工: 评论者报告了令人担忧的经历，包括员工声称不记得事件、袒护施暴者以及对家长使用不当语言。 (2 次提及)
环境与安全: 一位评论者对欺凌行为及中心处理方式表示担忧，强调儿童安全是首要责任。 (1 次提及)
诚信与道德: 一位评论者指出，当员工被指控要求孩子谎报欺凌事件时，存在严重的诚信和职业道德缺失。 (1 次提及)
显示提及以下内容的评论：
We are truly disappointed with H’apples.
An update was promised 2–3 weeks ago, yet until today, there has been no follow-up or communication. What makes this more frustrating is that this is not the first time this has happened.
As parents, we place our trust in you. Clear and timely communication is not a luxury — it is a basic responsibility, especially when it concerns our children. When updates are promised but not delivered, it affects our confidence and peace of mind.
We sincerely hope H’apples takes this feedback seriously and improves its responsiveness and accountability moving forward.
From: Disappointed Parents
I've visited this daycare centre before. Although I didn't enrol in the end due to some personal reasons, the principal left a very good impression on me. Perhaps there might be some misunderstanding between you and them. I believe it's best to communicate directly and clarify things face to face, that's the proper way to resolve issues. I think attacking or defaming others online is not an appropriate approach.
My family had a very concerning and unacceptable experience with this (primary school daycare center regarding bullying and the subsequent staff response.
The core issue is not just the bullying itself, but the center’s handling of it. When we first raised the issue of our child being bullied, the staff initially claimed to have no memory of the incidents.
The situation escalated when we learned a staff member(PIC) was actively trying to protect the aggressor and, most appallingly, asked our child (the victim) to lie to us, their parents, about the details of the incident. This represents a severe failure of integrity and professional ethics.
We insisted on accountability to ensure our child's safety and prevent further harm. Instead of support, we faced hostility. A staff member used extremely inappropriate language, referring to us as "terrifying/dreadful parents" simply because we insisted on a resolution to protect our child.
A daycare's main responsibility is child safety. When staff attempt to cover up incidents and manipulate children to hide the truth, it shows a dangerous lack of professional judgment and care. I urge parents to exercise extreme caution before trusting this center with their child's well-being.